Whirlpool Corporation Tumble Dryer Modification Programme
IMPORTANT PRODUCT SAFETY NOTICE
This is an important safety announcement for all consumers who have purchased a Hotpoint, Indesit, Creda, Swan or Proline branded tumble dryer after April 2004.
A potential safety and quality concern has been identified with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.
We are activating an extensive consumer outreach and service action plan in order to update affected products to higher safety and quality standards to address this issue. If you have an affected product, we will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately an hour. The improvements we believe are necessary will further enhance the safety and quality of the dryer.
You should unplug and do not use the tumble dryer before a modification has taken place
WHAT YOU NEED TO DO
To find out whether your dryer may be affected and to register your product for the free, in-home modification, visit one of these websites:
Creda and Proline customers should visit http://safety.hotpoint.eu
- Or please contact our freephone hotline at 0800 151 0905
Make sure you have your model and serial numbers at hand. These can be found on the tag located either on the back of the dryer's door or on the recess of the dryer's door.